Viewery — Effective Date: 19 December 2024
Welcome to Viewery. These Terms of Service ("Terms") govern your access to and use of the Viewery platform, including our website at viewery.ai, mobile applications, and related services (collectively, the "Service").
Viewery is operated by Viewery LTD, a company registered in England and Wales. By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
"Service" refers to the Viewery platform, including all features for capturing viewing feedback, calendar integration, call transcription, and analytics.
"User", "you", or "your" refers to any individual or organisation accessing or using the Service.
"Organisation" refers to an estate agency, property company, or other business entity that has registered to use the Service.
"Content" refers to all data, text, recordings, transcripts, and other materials uploaded to or generated through the Service.
To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must be at least 18 years old to create an account. If you are registering on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
The Service offers optional integration with third-party calendar services, including Google Calendar and Microsoft Outlook. When you choose to connect your calendar:
You authorise Viewery to access, read, and synchronise your calendar events for the purpose of managing property viewings. We will only access calendar data necessary to provide the Service. You may disconnect your calendar at any time through your account settings, which will revoke our access.
Viewery's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only request access to calendar data necessary for the Service and do not use this data for advertising or transfer it to third parties except as necessary to provide and improve the Service.
When connecting Microsoft Outlook, you grant Viewery permission to access your calendar through Microsoft Graph API. This access is governed by Microsoft's terms of service. We only access and store data necessary to synchronise your viewing appointments.
You agree not to: use the Service for any unlawful purpose or in violation of any applicable laws; attempt to gain unauthorised access to any part of the Service or its related systems; interfere with or disrupt the integrity or performance of the Service; upload or transmit viruses, malware, or other malicious code; use the Service to harass, abuse, or harm others; scrape, crawl, or use automated means to access the Service without our written permission; or impersonate any person or entity or misrepresent your affiliation.
The Service, including its original content, features, and functionality, is owned by Viewery LTD and is protected by copyright, trademark, and other intellectual property laws. You retain ownership of any Content you submit to the Service, but grant us a licence to use, store, and process that Content as necessary to provide the Service.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure. Viewery is a tool to assist with property viewing management and does not provide legal, financial, or professional advice.
To the maximum extent permitted by law, Viewery LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by English law.
You may terminate your account at any time by contacting us or using the account deletion feature. We may suspend or terminate your access to the Service at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service will cease immediately.
We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Effective Date". Your continued use of the Service after any changes constitutes acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms, please contact us at:
Viewery LTD
Email: legal@viewery.ai
Website: viewery.ai